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Our Dental Administration Division

Mariela Gonzalez - Business Manager

Mariela Gonzalez has traversed a dynamic path within the dental industry, accumulating over three decades of experience across a spectrum of pivotal roles that have solidified her expertise and leadership in the field. Her journey began in 1989 at Dentsply International's Canadian division, where she immersed herself in sales and marketing, garnering invaluable insights and multifaceted experiences across various divisions over nearly a decade.  Transitioning to Paragon Implant Company, Mariela assumed the crucial mantle of Marketing and Education Manager for their Canadian operations. Her responsibilities encompassed overseeing vital facets of the company's functions, showcasing her adeptness in managing and strategizing within the realm of dental implants.

In 1999, she ventured into a new chapter with Prosthodontic Associates, initially stepping in as the Office Manager and gradually ascending to the role of Business and Human Resources Manager in 2006. Her unwavering dedication and managerial prowess played an instrumental role in propelling the practice's exponential growth, witnessing a remarkable expansion from its inception with just 5 personnel to a robust team of over 30 individuals today. Her primary focus on human resources and her finesse in ensuring the seamless functioning of the practice underscores her indispensable role in its evolution. Mariela's passion lies in cultivating individual growth through mentorship and guidance, showcasing her commitment to nurturing talent within the dental industry.

Mariela's pursuit of continuous learning is palpable through her academic pursuits. She pursued education at Humber College, specializing in Customer Service, Marketing, and Management. Additionally, her long-standing association with George Brown College as an Advisor since 2009 and her attainment of a Dental Practice Management Certificate from the University of Toronto in 2010 underscore her dedication to refining her expertise.  Her commitment extends beyond her professional capacities as she volunteers as the Chief Financial Officer at the Build Your Smile Dental Foundation, a non-profit organization established by Dr. Izchak Barzilay at Prosthodontic Associates. The foundation's primary objective is to provide aid to underprivileged communities locally and globally, a role she has undertaken since 2018.

Mariela is not only an advocate for professional development and expansion but also a proactive contributor to the field. Her authorship of articles on Human Resources Management and her recent certification as a Certified Life Coach in 2022 reflect her zeal for personal growth and enhancement.

Mariela Gonzalez's journey in the dental industry epitomizes dedication, expertise, and a profound commitment to fostering growth—both professionally and philanthropically—rendering her an influential figure within her domain.

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Natalie Balogh - Admin Division Manager, Patient Coordinator, CDA II

Natalie comes to PA with over 12 years of experience in the dental field. As a Certified Level II Dental Assistant, Natalie possesses vast knowledge on both clinical and administrative aspects of the dental practice. Natalie very much enjoys her role on the administrative team, the opportunity to interact with our patients and takes pride in her ability to offer the highest level of customer service.

"It is a privilege to work with Dr. Barzilay and the PA Family. To be part of an office involved with wonderful initiatives such as the Uganda mission and Phoenix Smiles shows me that I am in the right place" says Natalie.

When not at the office, Natalie enjoys traveling and spending time with her family and friends.

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Henry Betancur - Continuing Education Coordinator

Bio coming soon

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Krissa Amora - Patient Coordinator

Krissa holds a Bachelor's Degree in Nursing and is certified in Health Care Leadership & Management. With 11 years of experience as a dental assistant in Singapore, specializing in Oral and maxillofacial surgery, she brings a wealth of expertise to our team.

 

Krissa loves the dynamic environment at Prosthodontic Associates, where every day presents different challenges. She appreciates working alongside our amazing doctors and values the connections she builds with both colleagues and patients.

Outside of work, Krissa enjoys travelling, surfing, baking, and spending quality time with her daughter.

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Sharon Mitchell - Patient Coordinator

Sharon joined the Prosthodontic Associates team in September 2021 and is extremely excited to work with an amazing team. She has a dynamic personality and a passion for providing excellent customer service to our valued patients. Sharon graduated with honors from the Dental Office Administration program at George Brown College in 2017. She is continuously learning about dental treatment and procedures.

Sharon strives to ensure patient satisfaction with each visit, their happiness, and oral health are important to her. Sharon is known for her ability to make patients feel welcomed and like family.

"I am so happy I get to work with an amazing team and look forward to learning from them all."

Sharon enjoys spending time with her family, friends, and 2 dogs when she is not in the office. She loves baking and playing softball.

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Bernardo Scheuermann - Patient Coordinator

Bernardo joined PA in 2022 and brings a wealth of both clinical and administrative experience in the dental field. He first completed a Bachelor of Dental Surgery degree in 2017 followed by a degree in business administration in 2022 all while working in different dental practices in both Brazil and Canada. He now is focused on becoming a practicing dentist here in his adopted country of Canada.

"I've had amazing growth not just as an administrative professional, but for me as a person and as a dentist" Bernardo says of his time at PA.  As he continues to push to become a future clinician here in Canada, you'll find him sharing a smile when you visit us here at the practice.

Bernardo's hobbies include finding new restaurants to enjoy, travelling, and spending time with his family, friends, and his dog Benjamin.

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Charlie Booth - Patient Coordinator

Adding to the growing PA team, Charlie joins our practice with 9 years of experience in the dental field. After receiving a Level 3 Diploma in Dental Nursing in the UK, Charlie was instrumental in the creation of a registered course in Treatment Coordination and was also one of the program's organizers and examiners. After making her move to Toronto in October of 2023, she was set on continuing her journey in the dental field and is now applying her experience and knowledge to dental administration as one of PA's patient coordinators. 

"I feel that PA is a huge family that keeps growing, the care and time given to patients is unbelievable and I know I made the right choice applying here." She also mentioned that the services offered to patients; the website and staff testimonials also piqued her interest in wanting to join the office.

When she's not serving up smiles and helping out patients, you can find Charlie hitting the gym, expanding her culinary palette at the city's many restaurants, or jetting away to international destinations..

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